Complete project management for home renovations
Contracts, milestones, evidence and documentation in one place. Keeping homeowners and builders on the same page from start to finish.
Contracts, milestones, evidence and documentation in one place. Keeping homeowners and builders on the same page from start to finish.
Fair for homeowners. Fair for builders. Everyone wins.
Your extension money stays safe. Whether it's a £20k kitchen or a £150k loft conversion, funds stay locked until you approve each stage. No more paying upfront and hoping for the best. Only release payment when you're happy.
Get paid on time, every time. Money's already in escrow - no chasing homeowners for payment. No clients "forgetting" to pay. Complete the work, get your money released instantly. Supports your cash flow so you can grow.
Simple milestone payments. Both sides agree when work is complete, then funds are released. If there's a disagreement, our support team helps resolve it. Fair payments for honest work.
Straight from the UK headlines. This is what happens when a renovation goes wrong, for either side.
Rogue builder jailed for £1.25 million fraud ripping off customers. Dozens of homeowners paid large sums for work that was left unfinished, or in some cases never even started.
Builder scammed homeowners out of £130k. He took deposits for 29 projects over six years, then gave a "litany of excuses" for never turning up to do the work.
Getting paid on time is one of the biggest pressures on small building firms, with late and non-paying clients hitting hardest at the end of a project.
No legal jargon. No complicated forms. Just clear, well-managed projects.
Agree on the work and payment stages for your extension, loft conversion, or renovation. Break your £50k project into safe stages instead of one big risky payment.
Homeowner pays into escrow - not directly to the builder. Builder knows the money's there. Homeowner knows it can't be taken without work being done. Both sides protected.
Builder and homeowner both agree the stage is complete. Money released instantly. If there's a disagreement, raise a dispute with our support team. Builder gets steady cash flow. Homeowner only pays for work actually completed.
Every tool builders and homeowners need, in one place. From contract to completion and beyond.
From contracts and phases to evidence and certificates — manage every aspect of your build in one platform. Less admin. More time on the tools.
Create, send, and digitally sign legally-sound contracts in minutes. No solicitors needed. Every agreement enforceable from day one.
Organise your project into clear phases with defined milestones. Each milestone ties directly to a payment requirement — work done, money released.
Upload photos, videos, and documents at every stage. Build an irrefutable record of completed work that protects you in any dispute.
Log material costs and receipts directly against the project. Everything in one place — not scattered across emails and spreadsheets.
Store inspection reports and compliance certificates securely against the project. Instant access when you or the homeowner needs them.
Our platform includes a structured dispute resolution process with pre-packaged documentation for arbitrators — giving you a fair, evidence-led outcome every time.
Stay fully compliant with the Building Safety Act 2022. BillderPay automatically builds your statutory documentation pack — digital records, approval documents, certificates, and sign-off paperwork — all stored and ready to hand over at completion.
See every photo, receipt, and certificate your builder uploads. Your project, fully transparent, from the first brick to the finishing touches.
Watch your project progress in real time. See exactly what work has been completed at each phase before approving a single payment.
Every milestone backed by photo proof. See inside the walls before they're plastered. Know the work is done right — not just done.
See exactly what materials were bought and at what cost. No mystery markups, no guessing where your money went.
All compliance documents stored inside your project record. No chasing paperwork months after the builder has left the site.
If something isn't right, our structured process ensures your evidence is heard. Pre-packaged arbitration documentation means no ambiguity — just a fair result.
Generate a complete record of your entire project — contracts, phases, photos, receipts, and certificates — as a single professional document. Perfect for future buyers, insurers, or planning applications.
Real screenshots from inside BillderPay
Homeowner: Project Stages & Progress
Builder — Digital Contract, Signed by Both Parties
Stage Discussion — Full Audit Trail
Homeowner: Stage Approval & Sign-Off
One pricing model for everyone. No hidden fees.
A completely fair platform — both sides share the cost equally • Minimum £250 per project
Everything you need to know about protecting your project
Before raising a dispute, always try these steps first:
Only raise a formal dispute if: Direct communication has failed, the issue remains unresolved after giving reasonable time, or there's a serious breach of contract.
If direct communication doesn't resolve the issue:
Timeline: Most disputes are resolved within 5-7 business days.
Your funds remain safely held in escrow until the dispute is resolved. Neither party can access the funds until our admin team has reviewed all evidence and made a fair decision based on the contract terms.
Projects are broken into stages (e.g., foundation, framing, roofing). The homeowner deposits the full project amount into escrow at the start. As each stage is completed and approved, that stage's payment is released to the builder. This protects both parties and ensures steady cash flow.
If the homeowner isn't satisfied with a stage, they can decline approval and add comments explaining why. The builder can then address the issues. If direct resolution fails, either party can raise a dispute for admin review.
Yes. If a builder fails to start work or breaches the contract, you can raise a dispute. Our admin team will review the situation and can authorize returning the escrowed funds to you minus any legitimate expenses incurred.
Both homeowners and builders can use BillderPay. Homeowners create projects and invite builders. Builders can accept invitations and manage their ongoing projects. Our platform is designed for home extensions, loft conversions, and renovations typically ranging from £5,000 to £250,000.
Yes. All funds are held in secure, regulated escrow accounts. Money cannot be released without proper authorization through our milestone approval system or admin dispute resolution process.
Creating a project takes about 10 minutes. You'll define the project scope, milestones, and payment amounts. Once your builder accepts the invitation and both parties sign the escrow contract, you can deposit funds and start work.
Contact our support team for help with your specific situation
Contact SupportBuilt by people who understand the industry.
20+ years in financial services. Paul identified the gap in payment protection for home renovation and founded BillderPay to fix it.
A regulatory and compliance expert. Tom shapes how BillderPay works with regulators and built the framework that keeps every agreement enforceable and fair.
Brand and growth strategist with a background in fintech. Jessica leads BillderPay's mission to reach homeowners and builders across the UK.